Hotel Reservations
Hotels reservations work in funny ways.
Sometimes, a direct call to the hotel does wonders. The folks behind the desk offer you the best deals, steer you toward the primo rooms and get your visit off to a great start.
At other lodgings, the desk has little to offer smart shoppers. Quite a few don’t even have access to the hotel’s own web site specials (but might match them).
Perhaps the 800 number has the best deals. Or maybe you’ll get lucky on one of the hotel “discount” web sites listed below. Never know until you try.
There always are great packages and specials to be found in Hawaii, one of the world’s most competitive lodging environments. (View our Big Island Hotels & Vacation Packages section). Of course, don’t forget those AAA and AARP discounts. Many hotels will give you the discount just because you mention them.
Here are the local and toll-free phone numbers for the major hotels in the Hilo and Volcanoes Parks areas. Happy bargain hunting!
HILO HOTELS, B&Bs
Naniloa Volcanoes Resort — Local: (808) 969-3333. $$
Dolphin Bay Hotel — Toll-free: (877) 935-1466. Local: (808) 935-1466. $
Castle Hilo Hawaiian Hotel — Toll-free: 800/367-5004. Local: 808/935-9361. $$
Hilo Seaside Hotel – Toll-free: (800) 560-5557. Local: (808) 935 0821. $
Country Club Hawaii Condo Hotel — Toll-free: (866) 935-7171. Local: (808) 935-7171. $
Uncle Billy’s Hilo Bay Hotel — Toll-free: (800) 367-5102. Local: (808) 935-0861. $
Hilo Honu Inn (B&B) — Local: (808) 935-4325. $$$
The Bay House (B&B) — Toll-free: (888) 235-8195. Local: (808) 961-6311. $$
The Inn at Kilaniapia Falls (B&B) — Toll-free: (866) 935-6789. Local: (808) 935-6789. $$
Shipman House (B&B) — Toll-free: (800) 627-8447. Local: (808) 934-8002. $$$
VOLCANO HOTELS
Volcano House — Local: (808) 967-7321. $$$
Volcano Tree House — Toll-free: (877) 208-2199. Local: (808) 985-9592. $$$
Volcano Rainforest Retreat (B&B) — Toll-free: (800) 550-8696. Local: (808) 985-8696. $$$$
Volcano Village Lodge — Local: (808) 985-9500. $$
Volcano Teapot Cottage (B&B) — Local: (808) 967- 7112. $$
Volcano Places — Toll-free: (877) 967-7990. Local: (808) 967-7990. $$$.
Mahalo Hawaiian Retreat (B&B) — Toll-free: (877) 703-7453. Hotel local: (808) 985-9069. $$-$$$.
Kilauea Lodge — Local: (808) 967-7366. $$$.
ONLINE RESERVATIONS SERVICES
TripAdvisor — Reader reviews of hotels, restaurants, things to do. Checks rates at multiple reservations services.
Expedia — One-stop shopping for hotels, flights, rental cars. Reader reviews.
Hotel Club — International focus with hotels in 126 countries. Offers Members Club with points toward future bookings. Affiliated with Orbitz.
Travelocity — Hotels, flights, rental cars. Reader reviews. Last-minute deals section. Gnome store.
Orbitz — Hotels, flights, rental cars, cruises, rail. Simple interface looking its age. Reader reviews.
i4Hawaii — Lists “all Hawaii Hotels” on its home page and pledges discounts up to 77%. Tabbed info sections on hotels offer good selection of photos. Reader reviews.
Priceline — Offers “freshly negotiated travel deals” and “name your own price” bidding. Multiple affiliated web sites and city guides in partnership with Zagat guides.


